Privacy Policy
Last updated: January 2025
1. Introduction
Savian (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI services. Please read this policy carefully.
2. Information We Collect
We may collect the following types of information:
- Contact information (name, email address, company name) when you fill out forms or request a demo.
- Usage data such as pages visited, time spent on pages, and interactions with our website.
- Business data you voluntarily provide during onboarding or pilot programs.
- Technical data including IP address, browser type, and device information.
3. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide customer support.
- Deliver and improve our AI services and products.
- Send service-related communications (with your consent where required).
- Analyze usage trends to improve our website and services.
- Comply with legal obligations.
4. Data Security
We implement industry-standard security measures to protect your information. Client data processed by our AI systems is isolated in single-tenant environments — your data is never mixed with other clients' data and is never used to train our models or shared with third parties without your explicit consent.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us at the email address below.
6. Cookies
Our website uses cookies and similar tracking technologies to enhance your experience. We use Google Analytics to understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
7. Third-Party Services
Our AI products integrate with leading AI providers (OpenAI, Google Gemini, ElevenLabs, Leonardo AI) to deliver services. Data passed to these providers is governed by their respective privacy policies and is limited to what is necessary to fulfill service requests. We do not sell your data to third parties.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Object to or restrict our processing of your data.
- Withdraw consent at any time where processing is based on consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Savian
Yes Office, 68 Nguyen Hue, Ben Nghe Ward, District 1, Ho Chi Minh City
info@savian.com